Enable POP access in Outlook.com

POP access is disabled by default. To enable POP access for your Hotmail (Live, Outlook.com) e-mail account, do the following:

1. Open your browser and login to your Hotmail/Outlook.com account at https://www.outlook.com.

2. Click the Open the settings... icon in the upper-right corner of the page, and then click Options

3. In the menu on the left, select POP and IMAP.

4. Under POP options, select Yes under Let devices and apps use POP.

5. Select Save.

POP and IMAP


How to access Hotmail (Live, Outlook.com) with Windows Mail using POP

1. Open Windows Mail.

2. On the Tools menu, click Accounts.

Click Accounts

3. Click Add.

Click Add

4. Click E‑mail Account, and then click Next.

Click E‑mail Account

5. Enter your name as you would like it to appear in the From: field of outgoing messages, and then click Next.

Enter your name

6. Enter your Hotmail (Live, Outlook.com) e-mail address. If your address ends with @hotmail.com, exclude the final ".com" (for example, if your address is "This email address is being protected from spambots. You need JavaScript enabled to view it.", enter "example@hotmail"). Otherwise, you will not be able to follow the next steps. Click Next.

Enter your Hotmail e-mail address

7. Fill in all necessary fields to include the following information:

Incoming e-mail server type: POP3

Incoming mail (POP3 or IMAP) server: pop-mail.outlook.com

Outgoing e-mail server (SMTP) name: smtp-mail.outlook.com

Outgoing server requires authentication: enabled

Fill in all necessary fields

8. Click Next, and then enter your full Hotmail (Live, Outlook.com) e-mail address under E-mail username and your password under Password. Click Next.

Enter username and password

9. Check the box next to Do not download my e-mail at this time, and then click Finish.

Click Finish

10. On the Internet Accounts screen, make sure that your pop-mail.outlook.com mail account is selected, and then click Properties.

Click Properties

11. On the General page, under E-mail address, append ".com" to your e-mail address to complete it, see also step 6.

General page

12. On the Servers page, under Outgoing Mail Server, make sure that My server requires authentication box is checked.

Servers page

13. On the Advanced page, check the box next to This server requires a secure connection (SSL). Make sure that 25 is entered in the box next to Outgoing mail (SMTP). Please note that Explicit SSL mode (STARTTLS, port 587) is not supported in Windows Mail, so you only can use Implicit SSL mode with port 25.

14. Check the box next to This server requires a secure connection (SSL) under Incoming mail (POP3). The box next to Incoming mail (POP3) should be automatically updated to 995.

Advanced page

15. Click OK. You're done! Close the Internet Accounts window and click Send/Receive to start checking your Hotmail (Live, Outlook.com) messages.


How to access Hotmail (Live, Outlook.com) with Windows Mail using IMAP

1. Open Windows Mail.

2. On the Tools menu, click Accounts.

Click Accounts

3. Click Add.

Click Add

4. Click E‑mail Account, and then click Next.

Click E‑mail Account

5. Enter your name as you would like it to appear in the From: field of outgoing messages, and then click Next.

Enter your name

6. Enter your Hotmail (Live, Outlook.com) e-mail address. If your address ends with @hotmail.com, exclude the final ".com" (for example, if your address is "This email address is being protected from spambots. You need JavaScript enabled to view it.", enter "example@hotmail"). Otherwise, you will not be able to follow the next steps. Click Next.

Enter your Hotmail e-mail address

7. Fill in all necessary fields to include the following information:

Incoming e-mail server type: IMAP

Incoming mail (POP3 or IMAP) server: imap-mail.outlook.com

Outgoing e-mail server (SMTP) name: smtp-mail.outlook.com

Outgoing server requires authentication: enabled

Fill in all necessary fields

8. Click Next, and then enter your full Hotmail (Live, Outlook.com) e-mail address under E-mail username and your password under Password. Click Next.

Enter username and password

9. Check the box next to Do not download my e-mail at this time, and then click Finish.

Click Finish

10. On the Internet Accounts screen, make sure that your imap-mail.outlook.com mail account is selected, and then click Properties.

Click Properties

11. On the General page, under E-mail address, append ".com" to your e-mail address to complete it, see also step 6.

General page

12. On the Servers page, under Outgoing Mail Server, make sure that My server requires authentication box is checked.

Servers page

13. On the Advanced page, check the box next to This server requires a secure connection (SSL). Make sure that 25 is entered in the box next to Outgoing mail (SMTP). Please note that Explicit SSL mode (STARTTLS, port 587) is not supported in Windows Mail, so you only can use Implicit SSL mode with port 25.

14. Check the box next to This server requires a secure connection (SSL) under Incoming mail (IMAP). The box next to Incoming mail (IMAP) should be automatically updated to 993.

Advanced page

15. Click OK. You're done! On the Internet Accounts screen, click Close.

16. Now, select Yes to download the list of Hotmail (Live, Outlook.com) folders to Windows Mail.

Download the list of folders